Salesforce is relaunching its data recovery solution – Here are some things you should be aware of

Data Recovery is a facility provided by Salesforce as the last option in the event of irreversible data loss. It is not to be a backup and recovery solution. While the service is preferable to having no recuperation alternatives, it may give some relief.

Salesforce data recovery as a solution in the eventuality of unrecoverable data loss. If you’ve no back and have conducted a data loading exercise or done some configuration modifications that have gone catastrophically wrong, the Data Retrieval Service is your final resort.

Salesforce has decided to cancel its Data Recovery Service, which will cease in March 2021. At large, the Salesforce community argues that the agency’s value rests in its sheer presence, and understanding that it’s there in the case of an emergency was the incentive for doing so. Nevertheless, in addition to announcing the reintroduction of their Data Recovery Services, Salesforce also stated that it has a vibrant digital infrastructure that offers clients today’s backup and restores options.

Importance of Salesforce data recovery

Salesforce just stated reversing its decision to discontinue its Data Recovery Service. In data loss, the capability was given as a last choice for Salesforce users and removed in 2020. Salesforce cited various factors for its original intention, including a limited number of clients and the availability of third-party solutions in the ecosystem that provide the same function.

Salesforce is the company’s most refined reliable and accessible platform. However, like with other contemporary SaaS systems, data security is a shared responsibility. Companies are responsible for stopping data and information losses and damage caused by users and having a strategy to recover if this occurs.

What are the critical updates on salesforce recovery?

  • Salesforce has an extensive digital infrastructure that provides clients with reliable backup and restoration options. These services go far beyond the abilities of the Salesforce Platform’s Daily Data Export and Data Retrieval Services, increasing confidence and enhancing the platform’s worth.
  • In addition to restoring its bootable backup, Salesforce has stated that they will be testing local backup solutions on the system. However, there is a significant drawback to utilizing native backup tools: having your data backup and recovery tools connected to the same network violates primary recovery methodologies.
  • Salesforce has stated that, would discontinue their Data Recovery Service. However, in response to customer criticism, Salesforce has reversed its decision to discontinue the Data Recovery Program and re-introduced it.
  • You’ll only be able to repair partially if you can’t sustain connections. All connections, issues, assignments, and other information will be lost if an account gets inadvertently removed. Its recovery skills only provide you with limited coverage if you restore the funds but not its dependent child data.
  • A week of unsolved data loss or corruption may mean millions in lost income for so many businesses. You’ll need to establish your recovery point goal (RPO) and recovery time target as you build your data recovery plan (RTO).
  • This summer, we will launch Salesforce backup and recovery services built natively on the Platform,” according to Salesforce. It is in line with what we’ve come to anticipate from Salesforce in terms of significant milestones.
  • Backup is simply one facet of data security; availability is equally crucial. Downtime is expensive for SaaS systems that operate with quest data, such as Salesforce. Except for maintenance work and events beyond the company’s control, including such natural catastrophes or internet outages, Salesforce’s Master Sales Contract guarantees clients 24/7 service.
  • The rise of third-party services, in particular. To combat this increase, Salesforce plans to release its offsite backup, hosted on the Salesforce platform. To not add the fact that the company just secured $167.5 million from significant investors, including Salesforce Investments, Insight Associates, and Blue Ventures.
  • During an interruption, most Salesforce data security tools can preserve customers’ information from being damaged, rewritten, or erased, but they can’t keep the Salesforce system up and running. When Salesforce becomes accessible again, the logic may reconcile offline modifications with the most recent solid backup, preventing data loss.
  • Look for a tool that is simple to use. Specifically, a program that allows users to make and automatic backups on a regular schedule. These capabilities should enable you to see how your data changes from backup to backup.

Salesforce provides best-in-class data security, yet you retain total control over your information. Furthermore, Salesforce is unable to safeguard you from data loss on your end. Moderators with animal crackers who accidentally press Remove rather than Update, configuration updates resulting in undesired modifies, Recycle bin size limitations that delete erased data, and network outages that screwed up your on-premise backups. The list of reasons for Salesforce data loss is vast, and the worrying aspect is that they all sound reasonable. It is why SaaS loss of data is so common, hurting one out of every three businesses.

Data Retrieval Service is a Platform solution that can restore a Salesforce organization’s metadata to a specific point in time through an attached invoice. The standard Scheduled Data Export capability will continue to work. Double-check that you’ve chosen all of the items you want to export, and then click the link in an email to get the Folder within 45 days, or the link will expire.

It is frequently challenging to recover Salesforce data before even restoring the information. Metadata is a term that refers to the structure of items, their fields, and the templates that go with them. As a result, select a solution that is the most effective in restoring metadata and content for your organization, as both are critical in this process.

Although the Salesforce backup and restore capabilities can be beneficial, significant upgrades are required to stay up with partnerships and other third-party solutions with a large client base. Overall, the data backup market has a bright future, particularly how Salesforce decides to grow and distinguish this element of their offering alongside other parts.


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Libby Austin

Libby Austin, the creative force behind, is a dynamic and versatile writer known for her engaging and informative articles across various genres. With a flair for captivating storytelling, Libby's work resonates with a diverse audience, blending expertise with a relatable voice.
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