Mercari: The Online Marketplace for Buying and Selling Items

Mercari is the perfect shopping destination for everyone looking for a unique and affordable item. This marketplace offers buyers various products, while the sellers can connect with a large and engaged audience.

What is Mercari?

Mercari is a Japan-based company that operates an app and website where users can buy and sell items locally. The site was launched in 2013 by Shintaro Yamada as the world’s first mobile peer-to-peer selling and buying platform. He has since remained the company’s CEO. 

With more than 20 million users since its launch in the United States in 2014, it has established itself as one of the most well-liked online marketplaces there. 

The company has an A rating from the Better Business Bureau (BBB) and 3.1 out of 5 stars on the Trust pilot, but many reviews complain about poor customer service experiences. Overall, it is a reliable and easy-to-use platform that can save money on your shopping spree or help you turn in some extra cash by selling items you don’t need anymore.

How Does this App Work?

It is an easy, convenient way for people to get rid of things they don’t need or want anymore and find great deals on stuff they do.

This app is available for download on the App Store and Google Play. To create an account and start selling, follow a few simple steps: download the app, open it up, enter your information (name, email address), set up a password & security questions, read through & agree to the terms of service – and you’re good to go!

How does it work for buyers?

This is the perfect marketplace for shoppers to find gently used goods at discount prices. There is much to explore with the thousands of listings offered in different categories. Let’s take a closer look at how Mercari works for buyers.

Things you can find on this site:

It offers various products (like eBay or Amazon) and doesn’t restrict customers to any product category. This indicates that you can locate the following:

  • Accessories, footwear, and beauty products
  • Electronics
  • Items that are handmade, old, or collectable
  • Outdoor, sporting, and gardening goods
  • Arts and crafts supplies and tools
  • Office and home supplies

Finally, no matter what type of product catches your eye while browsing through this marketplace app, it always strives to maintain an excellent user experience throughout each stage of the shopping process – from item discovery through checkout and delivery.

Payment Methods:

When shopping online, knowing the different payment options is important. It offers a variety of methods for buyers to pay for their items, including credit cards, debit cards, and PayPal.

The most popular payment method on Mercari is credit or debit cards. This option allows you to purchase items immediately without waiting for your funds to clear. Additionally, both Visa and MasterCard are accepted as forms of payment on this platform.

Another popular way to pay is through PayPal. With this payment method, you can dispute charges if there are any problems with your order. PayPal is also widely accepted by online merchants all over the world.

Finally, they also offer coupon codes and discounts that can allow you to save money on your purchases! Keep an eye out for these promotions to get the best deals possible.

Buyer Protection:

Mercari is a legitimate site, and while it may not be entirely free of scams, there are various buyer protection measures in place to help protect you from becoming a victim. Like eBay, you might also face some common eBay scams here, so beware.

The platform holds the seller’s payment until you rate them after receiving the product (for up to three days). If you receive a damaged, incorrect or unsatisfactory product, you can request a full refund from this site within three days of receiving the item – before rating the seller.

If the seller initiates a dispute, it will analyze the request and communicate with the buyer and the seller to determine how to proceed. This information is available on each seller’s profile page so that you can judge their credibility before deciding whether or not to do business with them.

How does it work for Sellers?

If you’re looking to sell items online, it is a great option. Setting up an account and listing your products is quick and easy.

Finding Products:

Find the things you want to offer as your initial step. The easiest method to find inspiration is to browse Mercari’s categories and subcategories, use filters, and go through experienced vendors’ listing pages. You can get some new ideas from this and gain knowledge of the most popular goods offered here.

However, feel free to advertise unwanted items on this app if you want to eliminate them. On this website, there is a list of objects that are not permitted, so be sure to review it. You can sell just about anything except for prohibited items, including:

  • Whatever is illicit? 
  • Food 
  • Weapons
  • Alcohol 
  • Tobacco

Creating a List: 

It’s time to register and post your goods on this site once you’ve decided what to sell. It makes sense to shoot a few photos in advance while keeping in mind the photography advice for online product sales.

You must include your item’s specifications, a concise description, and a title when listing it. Check out the prices of comparable products on Mercari because setting the proper pricing for your product is crucial.

Although used things can range widely in condition, don’t be afraid to set a price that you feel is fair. You can utilize the Smart Pricing function if you’re still unsure. It prompts you to enter starting and minimum pricing and then continuously changes them in response to demand.

Withdrawing Money:

There are two main ways to receive your payment: Instant Pay and direct deposit. With Instant Pay, you can instantly transfer money to your debit card for a $2 fee. However, direct bank deposits may take up to five days, depending on the amount transferred – but they’re free if the payout is over $10.

Commission and Seller Protection:

Selling products on Mercari is a popular choice for many sellers, as the commission rate is lower than other marketplaces. There’s no upfront fee for listing your products, and it charges a 10% commission on the total order (plus an additional $0.30 processing payment fee). In most cases, you’ll only have to pay 12.9% of the sale price in fees – which is still much cheaper than similar sites.

In addition, it offers up to $200 protection against lost or damaged items during shipment (excluding those shipped by you directly). This helps safeguard sellers’ interests and ensures them peace of mind when shipping their products.

Additionally, buyers can’t cancel any order without your approval unless it’s due to something like not as described, damage incurred in shipping etc.; in other words, they have to go through you if they want their money back. These policies provide security and peace of mind when selling through this platform.

How does shipping work on Mercari for buyers and sellers?

For Buyers:

Shipping on this platform is a great way for buyers to get their hands on the products they want quickly and efficiently. Depending on the seller, shipping can be free or paid; this information will be listed clearly on the product page, so buyers know what to expect.

In addition to reliable delivery times, it has partnered with top carriers like FedEx, UPS, and USPS to provide quick turnaround times for all purchases. So whether you’re looking for something new or want to save money on your shopping spree, Mercari is worth considering!

For Sellers:

Shipping products can be done in a few ways depending on what you choose to use. It offers prepaid labels you can print out and attach to your package or ship the product yourself. If packing guidelines seem intimidating, don’t worry! You can also use Mercari’s Pack and Ship service to take care of everything.


  1. It is a user-friendly platform that makes selling your stuff easy. 
  2. You can sell anything on this site, from clothes and accessories to furniture and electronics. 
  3. It offers buyers protection if an item they purchase is not as described, which gives them peace of mind when buying items online.
  4. The app has received high ratings on the App Store and Google Play.
  5. In addition, seller fees are highly competitive compared to other platforms. 
  6. And with so many active users on the site, you’re likely to find plenty of interested buyers.


There are a few drawbacks to using this site to sell your stuff. 

  1. First, it’s not suited for big-ticket items – you’re likely to get a better price by selling them elsewhere.
  2. Second, the shipping options can be confusing.
  3. Finally, while it does have a generous return policy, there are opportunities for scam artists to take advantage of it; therefore, it’s always important to read through the terms and conditions carefully before listing anything.
  4. There have been reports of scammers using the platform, so buyer beware!


Today, it is one of the most user-friendly, efficient, and trustworthy online marketplaces. Whether you are a buyer or seller on Mercari, you can be sure that your experience will be nothing less than satisfactory.

The staff at this site work hard to ensure that all buyers and sellers have an enjoyable experience while using the site, and they take pride in offering top-of-the-line customer service. Additionally, it boasts a massive inventory of items for sale – making it easy for anyone to find what they are looking for!

Frequently Asked Questions:

What is Mercari?

Mercari is a site and mobile app that allows users to buy and sell items from their phones. It was founded in Japan in 2013 and has since expanded to the United States. It is also available as an app on both Android and iOS devices.

How does it work?

It works by connecting buyers with sellers through the app. Users can search for specific items or browse categories of goods sold within their local area. Once they find what they’re looking for, they can contact the seller directly to negotiate a price and arrange for pick-up or delivery. Payments are handled through its secure payment system, and all sales are final unless specified by the buyer or seller involved in the transaction.

What forms of payment does it accept?

It accepts PayPal, debit cards (Visa/MasterCard), credit cards (Visa/MasterCard/American Express) and Mercari points as payment methods. It also supports Apple Pay.

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Libby Austin

Libby Austin, the creative force behind, is a dynamic and versatile writer known for her engaging and informative articles across various genres. With a flair for captivating storytelling, Libby's work resonates with a diverse audience, blending expertise with a relatable voice.
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