How Do I Unsuspend My Walmart Seller Account?

Walmart is one of the largest retailers in the world, and it’s no surprise that they have a seller account. In this article, we’ll go over how to unsuspend your Walmart seller account and keep it active for good!

The Walmart account management allows them to sell on their website and other marketplaces like eBay. Unfortunately, your account can get suspended if you don’t follow Walmart’s policies properly. Having your seller account suspended could be very costly because not only will you lose money from sales but also potential future sales!

What happens when you get suspended?

When you get suspended as a Walmart Seller, it means that they’ve discovered something unusual about your account or previous orders. This could be anything from duplicate listings being created by accident or someone else placing an order with stolen credit card information using their name as well as yours.

Once this happens, Walmart will automatically freeze all of your funds until they can figure out what happened with their internal system before allowing any more orders without requiring signatures again on all transactions going forward until there’s been some sort of resolution between both parties involved in whatever incident caused this entire mess in the first place! Learn more about Unsuspending your Walmart seller account at

Give the seller time to respond.

If you don’t hear back from the seller in a few days, contact buyer service. If it’s been less than 30 days and you haven’t heard anything from them, they will open an investigation on your behalf. It’s important to note that Walmart doesn’t want to come across as a company that’s pro-scammer, but they also don’t want their customers having money stolen from them either. They’ll do whatever they can to help you get your money back if the seller refuses to refund or provide any sort of resolution.

If they do respond and give you what you asked for, then wait a few days before filing your claim (if the dispute is over late shipment or damaged goods). If your claim is denied, then you can file a second one. It will be marked as a “re-open investigation” and Walmart will again contact the seller. If they still refuse to refund you or provide any sort of resolution, then Walmart will issue an immediate refund to your account.

Try contacting the seller directly.

If you’ve been suspended from doing Walmart marketplace advertising, you can still contact the seller directly to see if they’ll be able to help. You can do this by sending them an email or calling them on the phone. If that doesn’t work, try contacting them via their website or social media page. If all else fails, try contacting the seller from their eBay page. Contacting a seller will probably be much more effective than trying to get in touch with Walmart directly. If all else fails and your suspension from selling on Walmart remains in place, then it may be time to look into other options for making money online.

There are many other platforms that you can sell on, and these include Amazon, eBay and Etsy. These platforms have their own rules and restrictions, but they’re much more lenient than Walmart’s. For example, if you’ve been suspended from selling on Walmart then it may be worth trying to sell on Amazon instead.

If the seller agreed to refund your money, wait for it to appear on your account.

If the seller agreed to refund your money, wait for it to appear on your account. If you don’t see it within two or three days, contact customer support. If you are unable to get a refund from the seller, contact Walmart’s customer service team. You can reach them at (800) 966-6546 between the hours of 5 am and 11 pm EST on weekdays, or 24 hours a day on weekends.

This is a tricky step because the process of getting a refund can take anywhere from one to three weeks. Even though you may think you’ve been patient enough, be sure that you wait at least this amount of time before contacting customer support. It’s a good idea to have your receipt on hand when you contact Walmart. If you don’t have it, they can look up the item and order number in their system.

Report your issue to customer service using a new claim.

Once you have submitted your appeal, you should wait for 2 to 3 business days for it to be processed. If after three days, you haven’t gotten a response from Walmart, or if their decision is unfavorable and they deny your request for reinstatement, then we recommend that you contact them again using a new claim.

You can do this by going through our website’s “Contact Us” page and submitting another ticket. We’ll go through all of the information on the page with you so that we can determine if there are any additional steps that we need to take in order to get our account reinstated.

The customer support team will investigate your report and determine who is at fault.

If they determine that the person who filed the claim was at fault, then they’ll be able to reinstate your account. If it’s determined that Walmart was at fault, then you’ll need to file an appeal with them first. If you feel that it’s unfair that you were banned from Walmart, then you can submit an appeal. The customer support team will review your appeal and let you know if they can reinstate your account or not. If the decision is made to allow us back into Walmart, then we’ll be able to provide new claims for any items that have been lost in the store.

If you’re banned from Walmart, there’s a good chance that your information has been shared with other stores. If this is the case, then you may have difficulty getting back into any store unless they know who you are and have worked with you before. If this is the case, then it may be best to contact customer support at Walmart and ask them to unban your account before attempting to shop again.


In this post, we’ve discussed how to unsuspend your Walmart seller account. The process is fairly simple, so there shouldn’t be any problems with getting back on track with your business.

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Libby Austin

Libby Austin, the creative force behind, is a dynamic and versatile writer known for her engaging and informative articles across various genres. With a flair for captivating storytelling, Libby's work resonates with a diverse audience, blending expertise with a relatable voice.
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